What to expect during your first visit.
We’re glad that you’ve chosen Towne Center Animal Hospital to treat and care for your pets! For your first visit, please remember to bring any of your pet’s previous medical or adoption records. You can also print out and complete our ‘New Client Pet Form’ before your visit. By providing us with this information, we can begin to create a comprehensive patient history for your pet. In addition, please bring your pet in a carrier or on a leash to prevent incidents with other animals in the lobby.
When you arrive, you’ll be checked in at the front desk by one of our helpful staff. One of our veterinary technicians will escort you and your pet into an exam room when it becomes available. The veterinary technician will take a patient history, vital signs, and measure your pet’s weight. Next, Dr. Z will perform a wellness exam on your pet. During the exam, you can consult the doctor with any questions or concerns you have about your pet’s health. Dr. Z may discuss diagnostic or treatment options for your pet at this point.
After the exam, a veterinary technician will return to provide you with educational materials and answer any questions you may have regarding pet care. You will then meet our client care specialist, who will arrange payment options and any future appointments you may wish to schedule.
Why choose us?
We love Dr. Z and his entire staff. They truly care about your pets. Everyone is so friendly, compassionate and professional with any questions/problems we may have with our kitties. Would highly recommend Dr. Z as a vet. 10/10!
Towne center animal hospital has taken the best care of my dog Rico since we got him 3 years ago. Dr. Z and his team provide excellent service and are compassionate and gentle with the animals they see. Unfortunately Rico has passed due to an un-preventable fluke cause so my fiancé and I decided to have his remains shipped back to Towne Center so we did not have to return to the emergency vet where we said our goodbyes. Even though Rico is no longer with us they went the extra mile to put a card in his package expressing their condolences that the team signed and even Dr.Z signed.
When the time comes and we decide to get another animal we will be back to Towne Center Animal Hospital. Thank you guys for everything!
(Below photo is Rico's first visit with Dr. Z)
Today we had our dog’s annual appointment with Dr. Z. I never write reviews but I wanted to share how amazing Dr. Z and his staff are! My dog has been having seizures for three years now and his previous vet was not very helpful. Last year when we bought him to Dr. Z office he immediately had a seizure. The team was great at handling the situation and they recommended we give him medicine before to prevent the seizure at our next appointment so we did. What a game changer as we were able to get through today’s appointment with no seizure! Another successful visit, we love this place! Thank you to Dr. Z and his team for taking care of our fur baby! 🫶🏾🫶🏾🫶🏾
Dr. Z and his staff truly care about animals and empathizes with the pet's parent in his or her ability to keep them around. That is, he tells the truth, he gives his best and does not over charge. Thank you Dr. Z and Staff!!! You are true humanitarians and animal lovers! Please don't let the world ways change who you are! May God's blessings be multiplied to each of you!
The doctor and staff are wonderful and care for your pet. Also excellent communication and will show an estimate before any treatment that you have to approve. They are very clear and upfront with pricing. No hard selling ,no hidden fees or upcharges. Facility is super clean!! Overall a pleasure to deal with. I highly recommend. (Renee LaRose)