We’re glad that you’ve chosen Towne Center Animal Hospital to treat and care for your pets! For your first visit, please remember to bring any of your pet’s previous medical or adoption records. You can also print out and complete our ‘New Client Pet Form’ before your visit. By providing us with this information, we can begin to create a comprehensive patient history for your pet. In addition, please bring your pet in a carrier or on a leash to prevent incidents with other animals in the lobby.
When you arrive, you’ll be checked in at the front desk by one of our helpful staff. One of our veterinary technicians will escort you and your pet into an exam room when it becomes available. The veterinary technician will take a patient history, vital signs, and measure your pet’s weight. Next, Dr. Z will perform a wellness exam on your pet. During the exam, you can consult the doctor with any questions or concerns you have about your pet’s health. Dr. Z may discuss diagnostic or treatment options for your pet at this point.
After the exam, a veterinary technician will return to provide you with educational materials and answer any questions you may have regarding pet care. You will then meet our client care specialist, who will arrange payment options and any future appointments you may wish to schedule.