What to expect during your first visit.
We’re glad that you’ve chosen Towne Center Animal Hospital to treat and care for your pets! For your first visit, please remember to bring any of your pet’s previous medical or adoption records. You can also print out and complete our ‘New Client Pet Form’ before your visit. By providing us with this information, we can begin to create a comprehensive patient history for your pet. In addition, please bring your pet in a carrier or on a leash to prevent incidents with other animals in the lobby.
When you arrive, you’ll be checked in at the front desk by one of our helpful staff. One of our veterinary technicians will escort you and your pet into an exam room when it becomes available. The veterinary technician will take a patient history, vital signs, and measure your pet’s weight. Next, Dr. Z will perform a wellness exam on your pet. During the exam, you can consult the doctor with any questions or concerns you have about your pet’s health. Dr. Z may discuss diagnostic or treatment options for your pet at this point.
After the exam, a veterinary technician will return to provide you with educational materials and answer any questions you may have regarding pet care. You will then meet our client care specialist, who will arrange payment options and any future appointments you may wish to schedule.
Why choose us?
Dr. Z and his staff are always so kind and supportive. I have a diabetic kitty and she was showing signs of pancreatitis (again). I contacted his office first thing Monday morning, and he made room in his schedule to see, diagnose and treat my very sick kitty. We are so grateful to have a vet like Dr. Z and his wonderful staff!
We had to put Thor to sleep due to “:,($6?)$&:) cancer. Dr. Z and his team were extremely compassionate with our boy and extremely accommodating with us. We stayed we Thor all the way. Like my son said, until we can walk you again.
Towne center animal hospital has taken the best care of my dog Rico since we got him 3 years ago. Dr. Z and his team provide excellent service and are compassionate and gentle with the animals they see. Unfortunately Rico has passed due to an un-preventable fluke cause so my fiancé and I decided to have his remains shipped back to Towne Center so we did not have to return to the emergency vet where we said our goodbyes. Even though Rico is no longer with us they went the extra mile to put a card in his package expressing their condolences that the team signed and even Dr.Z signed.
When the time comes and we decide to get another animal we will be back to Towne Center Animal Hospital. Thank you guys for everything!
(Below photo is Rico's first visit with Dr. Z)
This place deserves 10 stars not just 5.
1. The reception staff is incredible, they are knowledgeable, efficient, helpful and above all so very kind.
2. I had what I thought was an emergency and they worked their magic and made it so I could bring my dog within 30 minutes.
3. Dr. Z is amazing, my dog started barking at him the second he walked in, and withing 10 seconds he was lacking Dr. Z's hand and playing with him. Dr. Z is so kind and warm and welcoming, he made me and my dog feel so comfortable instantly.
4. I am an over-worrier and any other doctor would have taken advantage and charged me a bunch of money. Dr. Z went the opposite direction, he calmly and kindly explained to me what was happening and assured me my dog was ok and didn't need any medical intervention.
5. To top it all off, Dr. Z and his staff refused to charge me anything because they believe that every customer should have the right to choose which vet they trust their pets with and therefore since mine was an emergency and my first visit and I had to go to whichever vet was open at the time they flat out refused to charge me anything.
I can't recommend them enough or say enough good things about Dr. Z and his staff.