What to expect during your first visit.
We’re glad that you’ve chosen Towne Center Animal Hospital to treat and care for your pets! For your first visit, please remember to bring any of your pet’s previous medical or adoption records. You can also print out and complete our ‘New Client Pet Form’ before your visit. By providing us with this information, we can begin to create a comprehensive patient history for your pet. In addition, please bring your pet in a carrier or on a leash to prevent incidents with other animals in the lobby.
When you arrive, you’ll be checked in at the front desk by one of our helpful staff. One of our veterinary technicians will escort you and your pet into an exam room when it becomes available. The veterinary technician will take a patient history, vital signs, and measure your pet’s weight. Next, Dr. Z will perform a wellness exam on your pet. During the exam, you can consult the doctor with any questions or concerns you have about your pet’s health. Dr. Z may discuss diagnostic or treatment options for your pet at this point.
After the exam, a veterinary technician will return to provide you with educational materials and answer any questions you may have regarding pet care. You will then meet our client care specialist, who will arrange payment options and any future appointments you may wish to schedule.
Why choose us?
We found Towne Center Animal Hospital when we got our 2nd dog Maverick, because we were very interested in the cold laser neuter (which was AMAZING & well worth the price! Our boy never licked the incision, didn't need a cone at all, he healed SO quickly & never seemed to be in any pain!!). We switched our oldest dog over to Dr. Z and their staff even though it is about a 20 min longer drive but it is worth it, because I have never been to a vet in 30 years that cares for the animals like they do.
When we had to put our oldest, Mason, down in March, 2023, who was 16ys old & a large dog, so his hips went bad & his body wouldn't fight the bladder infections anymore. Dr. Z NEVER pressured us & actually when we first went in for evaluation, he said he had at least 5-6 months of still being comfortable, which was so amazing for us! They gave us as much time as we needed to say goodbye.. which I think was close to an hour.. they could tell how hard it was, we can't have kids so our dogs are literally our children. They explained the process and Mason passed peacefully. They put so much thought into paw prints and some packages you can buy if cremating, its beautiful! Maverick has been going there for almost 4 years *he turns 4 tomorrow!* and 2 weeks ago we got our new baby Murphy, & he went in for his 3rd round of shots, & they all snuggled him & loved on him so much!
If you are looking for an AMAZING Vet & Staff that Truly Care about your pets, Dr. Z's office is for you. They may not be the cheapest vet, but I gladly drive and pay a little more for the amazing care they give our babies. As long as we live within an hour of their office, we will never go to another Veterinarian, or until Dr. Z retires. Hoping not for a long time 🤞
Dr Z is so kind, compassionate, transparent, and takes as much time as you need to understand what is going on with your fur baby. I've been trusting his practice for many years now with the care of my babies. His staff are some of the most kind individuals I have ever had the privilege of meeting. Ciara (unsure of correct spelling, sorry girl!) is my cats favorite vet tech, and for good reason! She is very knowledgeable, patient, and knows how to treat her furry patients competently while navigating the often "murky waters" of emotionally charged hooman parents! Every employee is very patient and genuinely concerned about your fur babies health. I would recommend without hesitation, the care of your loved one with this amazing practice!
I have to thank Dr Z and his staff for even in one of the hardest day of my life; letting go of my dog Sunshine, they didn't made me feel alone. I felt the love and compassion from everyone in the office. They all went far and beyond to made me and my dog feel loved and that it was going to be ok. I will forever be thankful of you all. RIP Sunshine!
Losing our precious Bella has been one of the most difficult experiences our family has ever faced, and we are so grateful to everyone at Towne Center Animal Hospital for the compassion, kindness, and support they showed us throughout the entire process.
From the moment we walked through the doors, every member of the staff treated Bella with such love, dignity, and respect. They took the time to comfort us, answer our questions, and give us the space we needed during such an emotional time. Their genuine empathy made an incredibly heartbreaking day just a little easier to bear.
It's clear that the Dr. Z and staff don't just care for animals, they truly care for the families who love them. We will always remember the tenderness and professionalism they showed Bella and our family, and we are forever thankful for the comfort they provided during our final goodbye.
Thank you, Towne Center Animal Hospital, for your exceptional care, your heartfelt compassion, and for helping us honor our beautiful Bella with such grace. We will never forget your kindness.
Dr Z.and his staff are amazing! they are warm and welcoming and truly make you feel comfortable and informed. Dr. Z never makes you feel rushed, and always takes time and care to address all of my questions. I HIGHLY recommend!!